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Returns Policy

We want you to be 100% happy and completely satisfied with all your purchases from Funstra.

What can I return?

We have a 60 day no questions asked returns policy on everything at Funstra, even sale items!

When returning an item, we obviously ask that the product has not been used and is in it's new original condition, with all labels, tags and packaging attached and that you take care to protect the product when posting it back to us. If you're concerned, please return goods with tracking to ensure their safety as we do not take responsibility for goods lost in transit.

Unless the return is a result of an error by Funstra, we do not refund any of the shipping costs associated with the order.

What if a product is faulty?

We take great pride in our goods and packaging so we certainly hope that you never receive a faulty product from us. If, on the rare occasion, this does occur please contact us to let us know and we can help you to return the item to us, where we can provide a replacement if it's available or offer a refund for the product.

Exchanges

If you would like to exchange an item, we recommended that you send us an e-mail to let us know what item you are after so that we can put it on hold for you. Please make a note of your order number and the particular item in question. We are happy to hold items for one week. The last thing we want is for it to sell out before your return arrives!

If you have any questions about our returns policy, please contact us.

  • Barbie
  • Batman
  • Ben 10
  • Lightning McQueen from Disney Pixar Cars 3
  • Tinker Bell and the Disney Fairies
  • Cinderella and the Disney Princesses
  • Dottie \'Doc\' McStuffins
  • Dora the Explorer
  • Elsa and Anna from Frozen
  • Jake and the Never Land Pirates
  • Disney\'s Mickey Mouse
  • Disney\'s Minnie Mouse
  • Draculaura and Monster High
  • Peppa Pig
  • Elmo from Sesame Street
  • Sofia the First
  • Spider-Man
  • Leonardo and the Teenage Mutant Ninja Turtles
  • Thomas and Friends
  • Buzz Lightyear and Toy Story
  • Winnie the Pooh
  • Star Wars
  • Minions and Despicable Me
  • The Wiggles
  • Igglepiggle and In the Night Garden
  • Bananas in Pyjamas
  • Hey Duggee
  • Lego
  • Shaun the Sheep
  • Pusheen the Cat
  • Strawberry Shortcake
  • Chase and the PAW Patrol
  • D\'lish Donut and the Shopkins
  • Hoot Hoot Go
  • Big Ted, Little Ted and Jemima from Play School on ABC Kids
  • Peter Rabbit